In the end, the final product did not match the pre-agreed specifications at all. Nearly three months of waiting, 100% prepayment, and a huge amount of time spent on clarifying and approving every detail. We thoroughly discussed and approved not only the color and length of the hair but, most importantly, the base construction and hair quality — which are absolutely crucial. Unfortunately, everything except the hair color and the attachment method did not correspond to what was agreed upon in advance. So much time was spent on approving every tiny detail, and it was all for nothing because the final result was completely different from what had been agreed. That’s precisely why the dispute over the refund was resolved in my favor. I do not recommend working with this agent.
Service:
Service: